What to do if you break down in Europe

Written By Hayden Brown

Photo by omid roshan on Unsplash

A breakdown abroad can be stressful, but knowing what to do can keep you and your family safe and get you back on the road quickly. At King Street Motor Services, we want you to feel confident, wherever your holiday takes you.

Steps to take if you break down in Europe

  • Move to safety: If possible, pull over onto the hard shoulder or a safe place. On French motorways, use the nearest emergency phone rather than your mobile if you can.

  • Put on high-vis vests: All passengers must wear a high-vis vest before leaving the vehicle.

  • Set up your warning triangle: Place it at least 30 metres behind your car to alert other drivers.

  • Stay behind the barrier: Move everyone to a safe area, ideally behind a crash barrier and away from traffic.

  • Call for help: Use the motorway emergency phone or call your breakdown provider. Have your location details ready—look for marker posts or signs.

  • Follow local advice: Emergency services will advise you on what to do next and arrange recovery if needed.

Expert tip:
Before travelling, make sure your breakdown cover includes European assistance. Keep your policy number and emergency contact number handy.

FAQs:

  • Will my UK breakdown cover work in Europe?
    Check your policy—some include European cover, others require an upgrade.

  • What should I do if I don’t speak the local language?
    Most breakdown services offer English-speaking helplines. Emergency phones on motorways connect you directly to local assistance.

  • Can the police help if I break down?
    Yes, especially on motorways. Use the emergency phone to contact them directly.

  • How long will I have to wait for recovery?
    It varies, but motorway breakdowns are usually prioritised. Having a European breakdown policy can speed things up.

  • What if my car can’t be fixed at the roadside?
    Your breakdown provider will arrange recovery to a local garage or, in some cases, onward travel or accommodation.

  • Do I need to pay for motorway recovery in France?
    Yes, initial recovery from the motorway is managed by authorised companies and is chargeable, even if you have breakdown cover. Keep receipts to claim costs back if your policy allows.

Get in touch for servicing, MOT’s, aircon, tyres and more.

We’re here to keep you moving, wherever your travels take you. Call 01732 843135 or email jjautoskentltd@gmail.com for expert advice and repairs.

Hayden Brown
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